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Emails on Mobile devices

This page will hopefully help you get your emails on a mobile device.

Emails on computers require a different process detailed in a separate document here.

Different brand mobile phones do have different processes for doing this, so this guide will be fairly generic, though hopefully enough to help you through it.

Let's start...

The easiest way

If you don't already have a CMC email account on your device, the easiest way to get set up is to use the Microsoft Oulook app from your mobile device's app store:

Once Outlook is installed on your device, you should just be able to add your CMC account using your email address and password.

Otherwise ...

Remove the current account from the device

We can't add the new account without removing the old one first.

  1. Enter your device's settings page and find the section for Accounts or Email Accounts.
  2. In this section, find your account and click on it. There should be an option to delete or remove this account. Do so, and the account should then be removed.

If you can't see any of these settings, you may need to go into the settings of your mail application.

Set up the new account

  1. In your mail application, if you're not prompted to automatically add an account, go into the settings screen and you should see an Add Account option, or something similarly named.
  2. If you asks you what type of account, choose Office365 or Microsoft365 or, on the default iPhone/iPad mail app, Microsoft Exchange
  3. It should then ask for your email address, enter it.
    • If you don't know for certain what your email address is, it's should be firstname.lastname@creditonmilling.co.uk, though there are some exceptions.
  4. Your password should be the same password you use to log into your PC or computer. Enter it and continue.
  5. If the email address and password are correct, the rest should happen automatically. Congratulations, your email account is now set up on your mobile.

If this does not happen automatically, get in touch and we should be able to confirm your email address and, if required, reset your password.

Published : Sat, 21 May 2022 at 10:25am +0100